Welcome to our website. Kindly read the terms and conditions (Terms and Conditions) set out below carefully before ordering any Goods and Services from this website, Samurai sushi. By ordering any Goods and Services from this website, you have agreed to be bound by these Terms and Conditions.If you disagree with any part of these terms and conditions, please do not use our website.
TERMS & CONDITIONS
- Prices for all products and delivery services are inclusive of 6% Service Tax.
- A minimum order of RM 15 and RM 5 delivery fee apply for all orders.( Charges of Delivery fees are vary for the distance location )
- Operation delivery hours from: 12.00pm to 21.00pm (May vary depending on location).
- Prices of this menu are applicable for Samurai sushi Delivery only and subject to change without prior notice.
- For large orders exceeding RM200, the estimated delivery time is within 3 hours.
- All products in the promotional bundles and sets are fixed.
- Meal deal for Samurai sushi Delivery and Dine In or Take Away may differ.
- Visuals shown are for illustration purposes only.
- To ensure rider safety, Samurai sushi Delivery may be temporarily unavailable at selected areas due to weather conditions or unforeseen circumstances.
RETURN & REFUND
- The refund is strictly applicable for delivery wrongly item or over & double charges only. otherwise are not applicable for refund or return of product once item purchased is delivered, accepted & cooked.
- In any cases of refunds or are at the sole discretion of Samurai sushi, based on the consumer code of rights.
- For cancellations, it can be made via phone, email from a registered shopper and only if the order has not been shipped out by us. Please refer to our Contact Us page for ways to reach out to us.
- If any refund is required, we will request for your local bank details (Malaysia only) and the refund will be transferred to you within 14 working days.
- In the unlikely event that you have not received the product as ordered or dissatisfied with the product; or any cancellation or amendment of the order should be done via email Samuraisushi.email@example.com or via phone by calling our hotline number: +603-62630934 (9am to 6pm – Monday to Friday).
We are dedicated to providing the finest and freshest products available towards your satisfaction.
PAYMENT AND PRICES
- All prices listed on the website of the products and services is the price of listing at that given time. Our company reserves the rights to change and amend these price lists.
- Prices and list of pricing will be listed in the website when your order is placed. We accept only as online payment ie. Credit card , Bank Cards , Bank transfer
- All Payment can be made with online payment. Alternatively, we accept credit card, debit card (Visa, MasterCard) or bank transfer issued by banks in Malaysia. All payments are to be made in Ringgit Malaysia (MYR).
DELIVERY LOCATION AND TIME
- Limited delivery area only.
- Our delivery time stated is by approximation only and may vary. We will, at our capability deliver the orders to the designated address.
- Correct and accurate address must be given when placing orders. Samurai Sushi will not be responsible or bear any cost if address given is incorrect or inaccurate. Samurai Sushi will not be responsible for late delivery due to the incorrect information/address or instructions provided by your end.
PLACEMENT OF ORDERS
Any orders that you have placed are subjected to delivery capability, product availability and acceptance by the necessary restaurant and us. When you have placed your order online, we will notify you with an email or other forms of notification subject to our company's policy. This confirmation will be produced immediately and you must inform us immediately if information is incorrect. Once we received order confirmation, we will check the availability of the particular product and our company's delivery capability.
The content displayed on this website is for general information purposes and provided without any guarantees, conditions or warranties as to its accuracy. Any reliance you place on such information is therefore strictly at your own risk. This website also assumes no responsibility, and shall not be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
LINK TO THE SITE
Through this website you are able to link to other websites, pages or any lists which are not under control of our site. Your linking to other sites is done entirely at your own risk.
You are responsible for reviewing the latest Terms and Conditions each time you submit your order. When you submit an order to our site, you agree that you do so subject to these Terms and Conditions current at the date you submit your order.
We reserves the rights to amend these T&C without prior notice. Subject to change